IT Support and Security for Law Firms
Managed IT that protects client confidences and holds up when a client, an insurer, or a bar association asks how you do it.
The Duties Behind Your Security Program
Ethics rules are written for lawyers, not IT teams. Here is how the common ones translate into technical work.
| Requirement | What it asks | How we support it |
|---|---|---|
| ABA Model Rule 1.1, cmt. [8]Competence | Keep abreast of the benefits and risks associated with relevant technology. | Plain-language guidance on the technology you use and the risks that come with it. |
| ABA Model Rule 1.6(c)Confidentiality | Make reasonable efforts to prevent unauthorized access to, or disclosure of, client information. | Encryption, MFA, access controls, and secure client file sharing. |
| ABA Model Rule 5.3Supervising nonlawyer assistance | Make reasonable efforts to ensure vendors’ conduct is compatible with your obligations. | Written scope, confidentiality terms, and evidence of the controls we operate. |
| ABA Formal Opinion 477RSecuring client communications | Use reasonable safeguards, scaled to the sensitivity of the information, for client communications. | Email security, encryption options, and secure portals. |
| ABA Formal Opinion 483After a breach | Monitor for breaches, stop and restore, and notify affected clients as required. | Logging, an incident response plan, and recovery you have tested. |
Who We Serve
- Small and mid-sized law firms
- Solo practitioners and boutique practices
- Firms responding to client security audits
- Practices handling healthcare, financial, or other sensitive matters
What We Handle for You
- Microsoft 365 security and email protection
- Secure document and client file sharing
- Cyber insurance application support
- Written information security policies
- Backups and ransomware recovery planning
- Help Desk for attorneys and staff
Common Questions
Do ethics rules really cover how we run IT?
In most jurisdictions, yes. Duties of competence and confidentiality extend to the technology you use and to the vendors who touch client data. The ABA Model Rules are a template, and each state adopts its own version, so check your own bar’s rules and opinions.
Can you help with client security questionnaires and cyber insurance applications?
Yes. These are some of the most common triggers for a firm to get serious about security. We answer the technical questions accurately, close gaps that would cost you coverage or work, and keep the evidence on hand for next time.
Do you see our client files?
We apply least-privilege access and log administrative activity. Our work is the systems and security around your data, not the content of client matters, and we treat everything we encounter as confidential.
Talk Through Your Compliance and IT Needs
Tell us about your practice. We will reply with an honest read on where you stand and what to fix first. Support hours are 7 a.m. to 7 p.m. MST, Monday through Friday, and we are available 24/7 for emergencies.