Remote HIPAA IT Support for Healthcare Practices
Managed IT and Security Rule compliance support for healthcare practices, delivered remotely across the United States.
What the Security Rule Expects, and How We Support It
The Security Rule is flexible, but flexible does not mean optional. These are the areas OCR looks at most, mapped to the work we do.
| Requirement | What it asks | How we support it |
|---|---|---|
| 45 CFR §164.308(a)(1)(ii)(A)Risk analysis | An accurate and thorough assessment of risks to the confidentiality, integrity, and availability of ePHI. | We perform and document the analysis, and update it when systems, vendors, or locations change. |
| 45 CFR §164.308(a)(1)(ii)(B)Risk management | Security measures sufficient to reduce those risks to a reasonable and appropriate level. | A prioritized remediation plan, tracked to completion. |
| 45 CFR §164.308(a)(5)Security awareness and training | Training for the workforce on security policies and threats. | Role-appropriate training and phishing simulation, with completion records. |
| 45 CFR §164.312(b) and (d)Audit controls and authentication | Record activity in systems containing ePHI and verify the identity of anyone accessing it. | Logging, multi-factor authentication, and access reviews. |
| 45 CFR §164.308(a)(7)Contingency plan | Backup, disaster recovery, and emergency-mode operation plans. | Encrypted offsite backups, restore testing, and a written recovery plan. |
| 45 CFR §164.316(b)(2)Documentation | Retain required policies and records for six years. | A central, organized evidence library you can produce on request. |
Who We Serve
- Medical, dental, and behavioral health practices
- Billing companies and revenue cycle vendors
- Specialty clinics and ancillary providers
- Business associates that handle ePHI for covered entities
What We Handle for You
- Security risk analysis and remediation tracking
- Microsoft 365 hardening, MFA, and encryption
- Device management and patching
- Backups and disaster recovery testing
- Workforce training and policy documentation
- Help Desk for clinical and front-office staff
Common Questions
Do small practices really need all of this?
Yes. HIPAA’s Security Rule applies to covered entities and business associates of every size. The rule is scalable: a five-person practice is not expected to run an enterprise program, but it is expected to complete a risk analysis, implement reasonable safeguards, and document both.
Is there a HIPAA certification you can give us?
No. There is no government-issued or government-endorsed HIPAA certification. We help you build the program and keep the evidence, which is what OCR evaluates.
Will you sign a business associate agreement?
Where our work touches electronic protected health information, we operate under a business associate agreement, as HIPAA requires.
What if we get an OCR inquiry or have a breach?
Contact us as early as you can. We support incident response, breach assessment, and documentation, and we can help you assemble the evidence of your safeguards. We are not a law firm, so we work alongside your attorney on legal questions.
Talk Through Your Compliance and IT Needs
Tell us about your practice. We will reply with an honest read on where you stand and what to fix first. Support hours are 7 a.m. to 7 p.m. MST, Monday through Friday, and we are available 24/7 for emergencies.